Dara Wallet FAQs

Dara Wallet is a non-custodial crypto wallet provided by Dara, an independent third party. GETTR provides access to the wallet inside the app but does not operate it. Your private keys and recovery phrase are stored on your device. GETTR does not hold them and cannot access them.

Open GETTR Fi and tap the wallet card. You can also reach it from the wallet icon in the top bar on the home, search and notification pages, and from the livestream header.

Your device must have a passcode or biometric unlock set up. If it does not, set one up in your device settings first.

1. Open Dara Wallet. The first time, a notice explains that the wallet is provided by Dara. Tap Continue.

2. Review Dara's Terms of Service and Privacy Policy, tick the box, then tap Continue.

3. Tap Create New Wallet.

4. Confirm with your biometric or device passcode.

5. Your wallet opens. If you have not backed up yet, the wallet home shows a reminder. Back up your recovery phrase before you receive any assets — see Your recovery phrase below.

1. Open Dara Wallet. The first time, accept the notice about Dara and Dara's Terms of Service and Privacy Policy, as in steps 1 and 2 above.

2. Tap Import an existing wallet.

3. Tap Import with Secret Phrase.

4. Type or paste your 12- or 24-word recovery phrase, then confirm. This screen cannot be captured in a screenshot or screen recording. If you paste the phrase, the app clears your clipboard — copies kept elsewhere, such as clipboard history or a note, are not removed.

5. Confirm with your biometric or device passcode. Your wallet opens and your token list appears.

Your recovery phrase is the only way to restore your wallet. Anyone who has it can move your assets.

Never share it with anyone, including anyone who says they are from GETTR or Dara. We will never ask you for it. Do not type it into a website, send it in a message or an email, or keep it in a photo, a screenshot or a note on your device.

1. Go to Settings > Backup, or tap Backup Now on the wallet home reminder.

2. On Save your recovery phrase, read the three statements and tick each one, then tap Back up now.

3. Confirm your identity with your biometric or device passcode.

4. Write the words down on paper, in order. This screen cannot be captured in a screenshot or screen recording.

5. Tap the words in the order shown to confirm you have saved them.

6. When you see You're all set, the backup is complete. Settings then shows Backed up.

Your recovery phrase can only be displayed after your biometric or device passcode is confirmed.

Your wallet is erased from the device. Your assets remain on the blockchain, and only your recovery phrase can restore the wallet.

If you can still open your wallet, back up your recovery phrase now — see above. If you have lost both the phrase and access to the wallet, no one can restore it for you — not GETTR, and not Dara. Your assets remain on the blockchain, but they cannot be accessed without the phrase.

No. GETTR does not hold a copy of your recovery phrase and cannot see it.

1. On the wallet home, tap Receive.

2. On Select Asset, choose the asset you want to receive.

3. Your address and its QR code appear. Share the address, or let the sender scan the QR code. Tap Copy Address to copy it.

Check that the asset and the network match what the sender is sending. The same address can be used on more than one network, so a matching address does not mean the network is correct. Assets sent on a network the wallet does not support may not be recoverable.

Sending an asset costs a network fee, paid in that network's own currency. The fee is shown before you confirm. Receiving does not cost you a network fee.

1. On the wallet home, tap Send.

2. Choose the asset you want to send. Only assets you hold a balance of can be sent.

3. Enter the recipient address and the amount.

4. Tap Review, check the recipient address, asset, network, amount and network fee, then confirm.

Transactions recorded on a blockchain are final. They cannot be reversed, cancelled or refunded, and GETTR cannot recover them for you.

Tap Activity on the wallet home.

Your token list shows the assets the wallet supports.

The wallet locks itself after a period of inactivity, and whenever your device is unlocked again. You can change this under Settings > Auto-Lock.

No. GETTR Points are shown as GTP in the app and are not a blockchain asset. GTR is a token on the blockchain and appears in Dara Wallet. They are different things.

Dara Wallet is not available in every location. Where it is not available, the app shows a notice instead of opening the wallet. If you already have a wallet, your assets are not affected — they remain in your wallet and are not moved or frozen.

No. Your wallet and its recovery phrase are stored on your device, not on GETTR's servers. Deleting your GETTR account does not delete the wallet, and your digital assets remain on the blockchain. See How to delete accounts.

Deleting the app removes the wallet data stored on your device. Reinstalling does not bring the wallet back on its own — you restore it by importing your recovery phrase. Without the phrase, the wallet cannot be restored by anyone. Your assets stay on the blockchain either way.

Before you remove it, make sure you have your recovery phrase written down. Go to Settings > Danger zone and confirm your identity. Removing the wallet from the device does not affect your assets on the blockchain, and you can restore it later with your recovery phrase. Without the phrase, the wallet cannot be restored by anyone.

For questions about the wallet itself — balances, transactions, networks or recovery — contact Dara at [email protected]. For questions about opening the wallet from GETTR, contact our support team.

If you have any other questions, feel free to contact our support team anytime.