Step 1: Identify Your Account Type
Are you using an Express Signup Account or a Full Access Account? Read our article about Full Account and ExpressSignup Account.
Step 2: Understand What You Can Do Based on Your Account Type
For Full Access Account:
Log in with your username (characters after @) or registered email via the web or GETTR app.
If you have forgotten your password, reset your password (Step 3).
For Express Signup Account:
Log in only with your username and password.
Unable to reset the password if forgotten (no recovery email). If logged in, consider upgrading your account.
Step 3: Reset your password
Select "Forgot password" at the login page and reset your password. Click here for more details on how to reset your password.
Step 4: Contact Us
If still having trouble logging in, contact Customer Service for personal assistance.