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I did not receive an email instruction with the verification code
I did not receive an email instruction with the verification code
Jessica avatar
Written by Jessica
Updated over 2 months ago

If you did not receive an email instruction with the verification code, please try the following:

  • Check your email folders, including the spam or junk folder.

  • Check the spelling of the email address. If there has been a typo, request another verification code to the correct email address.

  • Use a different email address. You may not receive a verification code if you're using a personal or private domain, so we recommend you use an email address provided by Gmail, Hotmail, Yahoo, or Protonmail.

  • If none of the above resolves your issue, please do not hesitate to contact our Customer Service for personal assistance.

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