We appreciate you contacting the Support team at GETTR. We apologize for any inconvenience you have experienced.
We recommend trying the following strategies to see if they may assist in resolving the issue:
Please upgrade the APP to the latest version
Please disable any ad blockers or other plug-ins in GETTR
Disabling the use of a virtual private network (VPN)
Attempting access on a different browser in a private window
Should you have any further inquiries or concerns, please do not hesitate to contact us at your convenience.