Q: When will my order ship?
A: Typically orders placed EST-Monday through Friday (excluding holidays) will be processed within 24hours and shipped within 1-2days after processing.
A: If your order is placed on Friday, it will be processed the following Monday.
Q: Can I change my shipping address?
A: Once a product has been shipped, the shipping address cannot be changed/updated.
Q: What is your shipping rates?
- Ground & Flat Shipping are $5.
- Economy Shipping is $0.
Q: How long will my order take to arrive?
A: Order deliveries depend on the shipping method chosen when placing your order. See available options at time of checkout.
Q: How do I track my order?
A: To track an item, use the tracking number provided in your shipping confirmation email.
Q: Do you ship internationally?
A: Yes, below is a list of countries that we can process orders for:
- New Zealand
- United Kingdom
- United States
A: For various reasons, there are some countries that we cannot ship to. Below is a complete list of all the countries that we cannot process orders for:
- El Salvador
- Marshall Islands
- North Korea
- North Macedonia
- Northern Maria Island
- South Africa
- South Sudan
- State of Palestine
- Virgin Islands