Q: When will my order ship?
A: Typically orders placed EST-Monday through Friday (excluding holidays) will be processed within 24hours and shipped within 1-2days after processing.
A: If your order is placed on Friday, it will be processed the following Monday.
Q: Can I change my shipping address?
A: Once a product has been shipped, the shipping address cannot be changed/updated.
Q: What is your shipping rates?
- Ground & Flat Shipping are $5.
- Economy Shipping is $0.
Q: How long will my order take to arrive?
A: Order deliveries depend on the shipping method chosen when placing your order. See available options at time of checkout.
Q: How do I track my order?
A: To track an item, use the tracking number provided in your shipping confirmation email.
Q: Do you ship internationally?
A: Yes, below is a list of countries that we can process orders for:
- Austria
- Australia
- Belgium
- Bulgaria
- Canada
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- New Zealand
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- United Kingdom
- United States
A: For various reasons, there are some countries that we cannot ship to. Below is a complete list of all the countries that we cannot process orders for:
- Afghanistan
- Argentina
- Belize
- Cuba
- Djibouti
- El Salvador
- Guernsey
- Guatemala
- Iran
- Iraq
- Jersey
- Jordan
- Kyrgyzstan
- Lebanon
- Liberia
- Libya
- Marshall Islands
- Micronesia
- North Korea
- North Macedonia
- Northern Maria Island
- Russia
- Samoa
- Somalia
- South Africa
- South Sudan
- State of Palestine
- Sudan
- Syria
- Ukraine
- Uruguay
- Virgin Islands
- Yemen
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